Fire Alarm Fault Finding Services

Fast fire alarm diagnostics across Basildon, Essex and London.

Request Fault Finding Support

Expert Fire Alarm Fault Finding

When a fire alarm system goes into fault, you need an engineer who can diagnose the issue quickly and accurately. PM Controls provides fire alarm fault finding for commercial, industrial and residential buildings across Basildon, Essex and London.

We help with loop faults, earth faults, device failures, PSU issues, panel faults, false alarms, network problems and cause and effect errors. The aim is to find the real cause of the issue, not just silence the panel and hope for the best. That trick belongs in the bin.

PM Controls works with a wide range of fire alarm systems and equipment, including Gent, Advanced, Kentec, Apollo, Hochiki, C-TEC and other commonly used life safety products.

Gent
Advanced
Kentec
Apollo
Hochiki
C-TEC

Common Faults We Fix

Loop Faults

Open circuits, short circuits, device dropouts, loop card issues and wiring faults diagnosed and repaired.

Use device count calculator

Earth Faults

Earth leakage faults caused by damaged cables, moisture, incorrect terminations or trapped wiring traced properly.

Use maintenance checklist

Device Failures

Faulty detectors, sounders, manual call points, interfaces and modules identified and replaced where required.

Check device count

PSU & Battery Issues

Power supply faults, charger failures, battery problems and voltage issues checked and resolved quickly.

Use battery calculator

Network & Panel Faults

Panel communication issues, network drops, configuration errors and repeater faults investigated and corrected.

Create log book

Cause & Effect Errors

Incorrect programming, delays, false triggers, shutdown issues and logic faults repaired and re-verified.

Use commissioning checklist

Free Fire Alarm Fault Finding Tools

These free tools can help building managers, responsible persons, facilities teams and engineers keep better fire alarm records before, during and after fault investigations.

False Alarm Recording Form

Record unwanted fire alarm activations, likely causes, actions taken and follow-up notes.

Create false alarm record

Fire Alarm Log Book Generator

Create a printable fire alarm log book for weekly tests, false alarms, faults and maintenance visits.

Create log book

Fire Alarm Maintenance Checklist

Create a printable maintenance checklist for routine checks, service visits and site records.

Create maintenance checklist

Fire Alarm Battery Calculator

Estimate standby battery capacity using quiescent current, alarm current, standby period and alarm duration.

Use battery calculator

Weekly Fire Alarm Test Log

Create a printable weekly fire alarm test record for site fire safety folders and responsible persons.

Create weekly test log

Fire Alarm Zone Chart Generator

Create a simple printable fire alarm zone chart for buildings, panels and fire safety folders.

Create zone chart

View All Fire Alarm Tools

Why Fault Finding Matters

Fire alarm faults should not be ignored. A fault condition can affect detection, warning devices, interfaces, monitoring, plant shutdowns or evacuation strategy. Quick diagnostics help reduce downtime, prevent repeat callouts and keep the system working as expected.

If your panel keeps showing the same fault, randomly dropping devices or triggering false alarms, PM Controls can investigate the system and explain what is happening in plain English.

Record keeping tip: Repeat faults and false alarms are much easier to investigate when site records are clear. A log book full of “panel made noise again” is technically a record, but not a very useful one.

Why Choose PM Controls?

✔ Fast Response
✔ Based in Basildon, Essex
✔ 15+ Years Experience
✔ All Major Systems Supported
✔ Trusted by Contractors & FM Companies
✔ Practical Diagnostics

Areas We Cover

We provide fire alarm fault finding across Basildon, Southend, Chelmsford, Brentwood, Romford, East London, Central London and Greater London.

Basildon
Southend
Chelmsford
Brentwood
Romford
East London
Central London
Greater London

Useful PM Controls Links

Visit the PM Controls homepage, view our systems and services, use our free fire alarm tools and templates, read about fire alarm commissioning, learn about PM Controls, or use the contact page to request fault finding support.

Useful fault-finding resources include the false alarm recording form, fire alarm log book generator, maintenance checklist, battery calculator and weekly test log.

Book a Fault Finding Engineer

If your fire alarm panel is showing a fault, devices are dropping out, false alarms keep returning or the system needs proper diagnostics, PM Controls can help across Essex and London.

Contact Us

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